Can I cancel my reservation and is it refundable?

At Pop'Bike, we understand that unforeseen events can occur, which is why we offer a flexible booking policy for our two-wheel rental services, which include electric scooter rental, electric bike rentals, and scooter rental.

1. Electric scooter rental cancellation:

   • If you have booked an electric scooter and need to cancel, you can do so without worry.
   • For a full refund, the cancellation must be made at least 48 hours before the scheduled date of the electric scooter rental.

2. Electric bike rental cancellations:

   • Similarly, for an electric bike rental, cancellation is possible and refundable as long as you notify us 48 hours in advance.
   • This policy offers you the necessary flexibility in case of changes in plans for your electric bike rental.

3. Scooter rental cancellation:

   • For customers who have opted for scooter rental, we apply the same rule.
   • Cancel your scooter rental at least 48 hours before the start date to ensure a full refund.

For all categories of two-wheel rentals at Pop'Bike, whether it's electric scooters, electric bikes, or scooters, our goal is to make the cancellation process as simple and stress-free as possible. We want our customers to feel comfortable and confident when booking with us, knowing that they have the option to cancel if necessary.

In summary, at Pop'Bike, cancelling your two-wheel rental is easy and refundable, provided the cancellation is made 48 hours before the scheduled start date. This policy provides you with the peace of mind needed to plan your trips, whether it's for a scooter rental, an electric scooter rental, or an electric bike rental.