When you choose to rent a bike, an electric scooter, a scooter, or any other type of 2-wheel vehicle from Pop'Bike, a deposit is required, and its amount varies depending on the rented item. This practice is a standard security measure in the 2-wheel rental industry to cover potential incidents such as theft, total loss, or damage to the equipment.
For electric bike rental and electric scooter rental, for example, the deposit is debited from your account in case of theft or total loss of the equipment. In case of minor damage, such as a scratch or the loss of accessories, only a portion of the deposit may be withheld. This policy also applies to scooter rental, ensuring that all parties are protected.
At Pop'Bike, we facilitate the deposit process by using a bank imprint on your credit card. We have moved away from checks due to past abuse issues. This method is both practical and secure for our customers and us.
Additionally, during your 2-wheel rental, you have the option to subscribe to additional insurance. This insurance reduces your remaining charges to only 20% in case of damage, which can offer extra peace of mind during your rental.
In short, at Pop'Bike, we strive to make your electric bike rental, electric scooter rental, or scooter rental experience as smooth and safe as possible. Our deposit system and the additional insurance option are designed to protect you and ensure that your 2-wheel rental experience is enjoyable and worry-free.